Privacy Policy

Welcome to our web site www.benuarts.com. BENUARTS S.A takes the privacy of its customers seriously. For this reason, we strictly follow the following privacy policy, which ensures the high level of the offered services and strictly observes the current legislative framework.

With this Privacy Policy Statement we inform you about the way BENUARTS S.A protects the privacy of your communications and collects, processes, uses and stores your personal data through our website www.benuarts.com, as well as about the options and rights you have regarding the above-mentioned collection and processing of your personal data.

By visiting our Website, you acknowledge and accept the data protection policy, which follows. Please note that this Data Protection Policy applies only to our website. Users should note that our Website might contain links to other websites; however, BENUARTS S.A is not responsible for the practices and data protection conditions or the content of such websites.

Please read carefully our Privacy Policy, as it applies each time you access the web site and decide to navigate through it and use its services, regardless of whether or not you purchase products.

Please also read the Terms and Conditions, because they include important information about privacy and the security systems adopted by the web site.

BENUARTS S.A reserves the right to modify and update this policy whenever it deems necessary, and any changes shall take effect upon their public display on this Website.

Providing BENUARTS S.A with your personal data, which is requested at various collection times, may be necessary to carry out the purposes indicated in the appropriate information, or this may be optional. By registering and creating your account, you are consenting to the collection of your personal data. If an order is placed with us, we need to hold personal information including your name, email address, phone number(s), home address, shipping and credit/debit card billing address(es) so that we can process and fulfill your order.

Saved card details will never be shared with third parties and will only be used to process your order, using our payment partner’s systems. Additionally we may also obtain information as a result of authentication or identity checks. Sometimes we may ask for your telephone number. This number may be given to our courier for delivery services.These details allow us to process your order and to let you know the status of your order

The mandatory or optional nature of such provision is specified by the symbol(*) which is placed alongside information which is mandatory.

Any refusal to provide BENUARTS S.A with such data when this is marked mandatory renders it impossible to pursue the main purpose of that collection: such refusal could, for example, make it impossible for BENUARTS S.A to perform the purchase agreement, or to provide other services that are available on BENUARTS.com (help through our Customer Care, newsletters, registration for or use of the services offered by BENUARTS S.A). Supplying BENUARTS S.A with subsequent data, other than data marked as essential, is conversely optional, and does not result in any consequences in terms of completing the main purpose of such collection.

BENUARTS S.A may use your personal information for the processing of orders, payments and to provide you with a personalized shopping experience. We will also use your details to fulfill and deliver your orders and manage your account. Personal information that you provide may be disclosed to a credit reference or fraud prevention agency, which may keep a record of that information. Your personal information may also be shared with the courier, which handles the processing of data needed to perform shipping, delivery and returns for products purchased on our web site.

Your data will be communicated to third parties only with your express consent, except in cases where communication is mandatory by law or is necessary for the purposes prescribed by the law to pursue purposes for which the consent of the interested person is not requested; in these cases, data may be made available to third parties that will independently process it, and only for the aforementioned purposes.

Any processing purpose other than the one specified for which you have provided your personal data shall be demonstrated in the information and shall only be pursued by BENUARTS S.A upon obtaining your express consent. We may also use your personal information to send you marketing updates/newsletters but only ever in accordance with your preferences and following your consent.

BENUARTS S.A will not transfer your personal data or interconnect its records for financial or other consideration with any third private companies, natural or legal persons, public authorities or agencies or other organizations.

When you register, you will be given the option to opt-out of subscribing to our regular update service, which will send you i.e email alerts for new products, features, enhancements, special offers, upgrade opportunities, contests, events of interest, and one-off marketing promotions. At all times, we will offer you the opportunity to unsubscribe out of any service or update to which you have subscribed, if you change your mind. Any e-mail we send you will contain an easy automated unsubscribe link so that you can opt-out of that particular mailshot. To opt out of direct mail service or updates, you may also send us an email to the following address: info@benuarts.com with a request to opt out of the direct mail service.

If for any reason you are concerned that the personal information held by BENUARTS S.A is not correct, please visit the website and, after logging into your account, your personal information will be made available for review and change in the “My Account” section. Only you may access your personal data from the website using your password. You can change or delete saved credit/debit card details each time you make a purchase. You will also be able to delete saved credit/debit card details by adding or editing a shipping/billing address. If you change your billing or shipping address while your order is still being processed, the order will be re-processed through security validation checks.

We adopt adequate security measures to reduce to a minimum the risks of destruction or loss, including accidental – of data, unauthorized access or unapproved processing which does not conform to the purposes of collection indicated in our Privacy Policy.

However, BENUARTS S.A may not guarantee to its users that the measures adopted for the security of the site and the transmission of the data and information on the site limit or exclude any risk of access without consent, or dissemination of data by devices belonging to the user: we advise you to make sure that your computer is equipped with adequate software to protect against the transmission in data networks, whether through input or output (such as updated antivirus systems) and that your Internet service provider has adopted suitable measures on network data transmission security (such as, for example, firewalls and spam filters).

Our site contains links to other web sites, which may not have any connection to us. BENUARTS S.A does not control, nor does it perform monitoring operations on these web sites and their content. BENUARTS S.A shall not be held liable for the content of these sites and for the rules adopted by them, including with regard to your privacy, and to the processing of your personal data during your navigation activity. We ask that you thus pay attention, when you connect to these sites through the links on our site, and that you carefully read their conditions of use and privacy policies. Our Privacy Policy does not apply to third party web sites. Our site provides links to these sites only to facilitate a user in his/her search and navigation, and to facilitate hypertext links to other sites.

Applicable Law

This Privacy Policy is regulated by the Greek Law and in particular by the law on personal data protection which governs the processing of personal data.

BENUARTS S.A may modify or simply update all or part of the site’s Privacy Policy, including in consideration of the modification of legal rules or regulations which govern this subject area and  protect your rights. Changes and updates to the Privacy Policy will be notified to users on the Home Page as soon as they are adopted and will be binding as soon as they are published on the web site. Therefore, please access this section regularly to check on the publication of the most recent and updated Privacy Policy.

For any other information regarding the processing of your data, you may send a request via e-mail to info@benuarts.com.